Shipping Policy

• Shipping charges are included in the price of the product.
• In case of purchase of multiple products, there can be multiple deliveries.
• You shall receive information regarding your order via Whatsapp only. Please provide accurate information and contact details to avoid discrepancies.
• Ensure to provide accurate zip code/pin code and contact details.

International Shipping

• We ship globally and would urge our audience to provide us with exact addresses with relevant zip code. 
• The International shipping charges are levied as per weight and destination zip code.

Return and Exchange Policy

• Please ensure to check the parcel once received in case of damage or missing products. 
• You can contact on passionforfashionbyshivani@gmail.com in order to raise queries and doubts regarding your order.
• Items bought on sale/discount/offer are not eligible for refund or exchange. 
• Exchange/Returns are not accepted if the customer does not like the colour, material of the product. We suggest customers thoroughly read the product descriptions before purchase. 

Exchange

• In case of exchange please process the same within one week from your receipt date. 
• You will have to schedule the reverse delivery as we do not provide pick up facility. 
• Ensure the product is in an unused condition. 

Return

• We shall provide a credit note in case you wish to return the product. 
• No refunds shall be levied in case of misinformation provided from the customers end. 
• We only offer exchange or credit note- refunds are not levied.
• Please raise a query within one week of the date on the receipt.
  
  

Cancellation

• Order once placed cannot be canceled. 
• Incase of damage, misprint or size issue, the product will be exchanged or credit note will be levied.
• We do not refund money in any case.

📦 Ready to Ship Products (Chikankari Collection) :Delivered in 5-7 business days.
📦 Customized Products (Gulnaz And Other Collection) :Delivered in 10-12 Business Working Days.
📦 For any ORDER Related Query: Feel free to reach out on 8209867779.
🚀 Express Shipping: Delivered in 1-3 business days (₹550 additional charge); Mention "EXPRESS" in the note at checkout.​
🎁 International Orders are Accepted On our official Whatsapp Number: 8209867779